MSI/SC Series
Modular Station Interface Boards For The Scbus
Features:
- Connect up to 24 analog telephone devices directly to computer telephony
systems and create affordable, low-end to mid-size, PC-based telemarketing
systems and call centers
- Expandable, modular design lets you deploy just the right number of
ports today, and efficiently add more tomorrow, with configurations of
8, 16 and 24 station interfaces in a single ISA slot
- Attach resources such as modems, faxes or standard audio devices to
computer telephony systems plus application features like Music-on-Hold
- SCbus connectivity enables integrated applications customized to individual
needs using a wide range of complementary technologies like speech recognition,
facsimile and text-to-speech. Build economical systems by sharing resources
via the SCbus.
- Create more cost-effective switching solutions via access to the SCSA
SCbus with its 1024 time slot capability and the capacity to build higher
density systems and large, multinode systems through SCxbus interbox communications
- Optional power ringing with automatic ring trip requires no additional
external circuitry
- Station status event detection allows collection of call traffic statistics
via the application for cost-effective management of call setup and call
termination
- Programmable channel gain provides channel volume control from the
application and enables matching line levels from different devices
- Generate programmable notification tones
- Unobtrusive monitoring of connections
- Provides battery feed to power station sets
- Call conferencing supports up to 32 conferees in flexible configurations
of 2 to 8 parties per conference
- Conferencing resources can serve the SCbus with advanced features such
as broadcast, coaching, and dynamic additions and deletions without annoying
training tones
- C language application program interfaces (APIs) for MS-DOS®, UNIX®,
OS/2®, and Windows NT® shorten your development cycle so you can
get your applications to market faster
Applications:
- Inbound and outbound telemarketing
- Customer service, help desks
- Dictation/transcription
- Operator services such as billing automation, directory assistance,
and intercept treatments
- Automatic call distribution (ACD)
- Teleconferencing/conferencing bridge
- Audiotex
- Local information services
| Model |
Interface |
Channels |
Options |
OS Support |
| MSI/80SC |
RJ-21X,
RJ-11* |
8 |
-R power ring model |
MS-DOS, UNIX,
Windows NT, OS/2 |
| MSI/160SC |
RJ-21X,
RJ-11* |
16 |
-R power ring model |
MS-DOS, UNIX,
Windows NT, OS/2 |
| MSI/240SC |
RJ-21X,
RJ-11* |
24 |
-R power ring model |
MS-DOS, UNIX,
Windows NT, OS/2 |
| * With optional SA/240 Station Adapter and 50-pin cable |
MSI/SC Series Modular Station Interface products incorporate a variety
of analog devices, such as local 2500 type telephones, modems, and fax machines,
into computer telephony systems that are based on the open, industry-standard
SCbus. |
